Team Effort Means Team Share
Providing an unparalleled healthcare experience for the communities we serve is a team effort. Beginning with patient’s first entry in the ARH system, every employee is charged with providing passionate care through highly-trained skills. I am proud to say our ARH family provided this type of care during 2019 and the Board of Directors has approved almost $2 million in Team Share bonuses to reward that effort.
The annual payout is based on performance criteria and heavily focused on achieving the goals of ARH’s 2020 Strategic Plan to include: recruiting and retaining the best and brightest employees, eliminating Agency staff by reducing turnover, reaching RIO milestones, and working toward. Since our communities met and exceeded these milestones, bonuses based on individual facility performance will be awarded.
McDowell and Mary Breckinridge achieved the highest payout per employee with a bonus of $695.31. Summers County employees will receive the next highest payout at $625, and Morgan County will receive $601.56. System employees will receive $593.75. Harlan employees will receive $546.88. Middlesboro and Whitesburg will both receive $515.63 in Team Share, and Beckley will reward $468.75.
Hazard employees will receive $460.94 and Barbourville will payout $445.31. Our Lady of the Way will receive $398.44 per employee and Tug Valley will receive $343.75. The average payout system wide was $531.25.
Based on feedback from some of our Team members, this year, the payouts will not be limited to those who worked a minimum of 975 hours worked, rather, it will be pro-rated based on hours worked in the fiscal year, with a minimum of $25. This change will result in additional team members receiving an award.
While I am pleased and excited that ARH can provide each employee with a bonus leading up to the holidays (payouts will be loaded to your ARH Visa Card on December 13th), I want to challenge every ARH team member to continue to reach for a higher level in the next fiscal year. We must always challenge each other to continue to improve. We have successfully reduced the number of Agency employees during this year and we hope to continue that until we are Agency free. We are also planning to provide training to employees to help them deliver better service to those we serve. Managers will continue to be charged with building high functioning teams through improved communication and individual growth.
I hope that each of you think every day about doing something just a little better—something on a higher level—when it comes to providing unparalleled healthcare experience. Our communities, employees and those we serve deserve the highest possible care and each of us must work just a little harder to take ARH one-step higher. I am always proud to say I work for ARH and that I work with the best people in healthcare. Together we can achieve more!
Joseph L. Grossman,
President & CEO, Appalachian Regional Healthcare